Supermarkets are frequented by many
people on a daily basis. Serving such a huge traffic without a POS (Point of
Sale) system can be cumbersome. This is because you may enter some figures
incorrectly and end up incurring huge losses. Besides that, doing the math of
every sale can keep the customers waiting for too long. However, there are some
supermarket businesses that don’t appreciate the importance of using a POS.
They regard it as unnecessary expense. On the contrary, a POS is very easy to
operate. In fact, you don’t need to have any special skills. The system is also
economical because you only buy it once and for all. Here is a comprehensive
list of reasons why every supermarket business should get a POS system.
1. Improved Productivity
When your cashiers use a POS system
at checkout, they are able to serve more customers as opposed to when they do
everything manually. This is due to the fact that the barcode scanner is much
faster in reading the prices of items. You only need to hover the scanner’s
light beam over the products and it will retrieve their prices. The other
advantage is that you don’t have to keep checking your inventory because the
system monitors the number of items that are in stock and notifies you when the
level is too low so that you can restock. Advanced models even send an alert to
your suppliers and vendors.
2. Reliable Source of Information
Any entrepreneur that has tried any of the 3 best supermarket POS systems of 2018 will tell you that they make it easier to manage your business when you are away. If your employees have been reporting to work late when you are not around, the system can help you know the time they started working. This is because the system is connected to an app that’s installed in your phone. The app gives you access to all purchases that are made at the supermarket. Moreover, every receipt indicates the time of transaction and the employee that printed it. You can also know the products that are moving fast out of the shelves.
3. Enhances Customer Relations
Management
With a POS, you don’t have to print
a receipt for every sale. This is because you can send receipts via email. All
you need to do is refer to your customers’ base when processing receipts. Such
receipts are usually more convenient because they can be accessed from any
location as long as you have a device that’s connected to the internet. You can
also use such emails to inform your customers about upcoming offers on various
items. It also makes it easy to identify loyal customers.
4. Prevents Human Error
Errors are inevitable when you add
the figures manually. Such errors happen because employees are overwhelmed by
the number of customers that are waiting to be served. When an error happens,
the customer is usually undercharged or overcharged. Using a POS reduces the
chances of wrong calculations. This is because the system is very accurate as
it can’t use prices that are not in the database of the inventory.
5. Enhances Transparency among
Employees
It’s easy for employees to steal
from your business when you don’t have a POS system. You will only realize that
your inventory is reducing drastically but there is no money in the till to
match with the sales that have been made. The problem is that you can’t trace
how such items are disappearing from the shelves because your employees have
ways of covering their tracks to avoid getting caught. When you have a POS
system, employees will not even dare to steal any item because they know you
are monitoring the inventory in real time. Every item that’s removed from the
shelves has to be accounted for in the system.
Can you think of any other reason to get a POS System for your business? Please share your reason in the comment section.
Guest Post by Dan
Can you think of any other reason to get a POS System for your business? Please share your reason in the comment section.
Guest Post by Dan